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With the help of Alibaba, we are growing rapidly

| Monday, April 13, 2009

TNN Development Ltd, established in 1998, in Dalian, China, is a foreign trade group that exports chemical, pharmaceutical raw materials and food additive. In 2007,in order to answer the country’s call of generalizing the export of high value-added products, we add the export of machinery and equipment such as loaders, beverage production lines. And the annual sales are 20 million U.S. dollars. The company's advantages lie in the strict quality control of export products and the professional and timely export services.

Early in inception, the company has got to the e-commerce platform. But as the result of incomprehension of network’s risk, our loss was not only money but also goods. Therefore we had doubt on the e-commerce. During the period of SARS in 2003, the circumstances at that time restricted the trip. We began to contact ALIBABA, and founded that it is indeed a good platform to sell products. Therefore, after careful inspection, we joined ALIBABA with a hesitation in 2004,and then promised that if our accounts couldn’t balance for the cost of ALIBABA one year, we will not trust any e-commerce.

There was a wide range of valuable inquiries and mails after joining. And we signed an order with the war-town Iraq in 2 months. Though we were not sure whether it’s real and can be really realized, because according to the traditional way of trade, it is not possible. But all my concerns were dispelled by the successful implementation of the contract. Only this order has recovered the cost of ALIBABA one year.

Through the network, the customers are in a wide range: from the powerful traditional trade countries, such as Western Europe, the United States, Japan, and South America; and also from underdeveloped areas, such as Southeast Asia, Africa, Russia; even the small country which can not be found in map, such as Macedonia. And the types of procurement people and agencies are diverse. There are purchasing managers of large companies, foreign commission agents, and even small shops and individuals. Those required us as foreign trade personnel to judge and select by professional e-mail. Additionally we should not be subjective and judge people with their appearance. Two years after joining the ALIBABA, a Korean with an unattractive appearance and a disabled leg, surprisingly appeared at the door of our company. However, at that time we still gave him a formal business reception, and sent him several samples. But actually, we did not put it in our hearts and minds. It’s even more than a surprise that, after a few months, we received the order of the client agent, which is the famous enterprise — Bayer Corporation.

With the help of ALIBABA, the company is correspondingly growing. At present, the staffs are accustomed to dealing with the customer inquiries from ALIBABA. If there is fewer customer inquiries from ALIBABA, the operational staff will not be satisfied, because they has been considered ALIBABA as a never-ending exhibitions.

Source: http://news.alibaba.com/

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